Privacy Policy

At Nomand ("we", "us", "our"), your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and any associated services (collectively, the “Service”).

We process your data in accordance with the General Data Protection Regulation (GDPR) and relevant Ukrainian laws.

We may collect the following types of personal data:
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a) Information You Provide:
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• Name, email address, telegram id and contact details
• Payment information (processed via third-party providers)
• Device compatibility information for eSIM activation

b) Automatically Collected:

• IP address, browser type, OS
• Pages visited, time spent on site
• Referrer URL and user behavior data (via cookies)

We process your data based on:

• Contractual necessity – to deliver the services you requested
• Legitimate interests – to improve our services and protect against fraud
• Legal obligations – to comply with financial or regulatory requirements
• Consent – for marketing or analytics where applicable

We use your data to:

• Deliver eSIM services and customer support
• Process payments and issue invoices
• Send service notifications and relevant updates
• Analyze traffic and improve user experience
• Comply with legal obligations

We do not sell or rent your personal data.We may share it with:

• Trusted partners: eSIM service providers (for activation only)
• Payment processors: to securely process your payments
• IT service providers: for hosting, analytics, and communication
• Legal authorities: if required by law

All third parties are contractually obliged to protect your data in compliance with GDPR.

As our services may involve partners outside the EU, we ensure that any international data transfers are protected through:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Partner agreements adhering to GDPR requirements

You have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Withdraw consent at any time
• Data portability
• File a complaint with a supervisory authority

To exercise these rights, contact us at privacy@esimnomand.com

We retain your data:

• For as long as you have an active account or use the Service
• For legal/tax reasons (e.g., 5 years for invoicing data)
• Or until you request deletion (unless retention is legally required)

We use cookies and similar technologies to:

• Enable website functionality
• Analyze usage and performance
• Offer relevant marketing (if consented)

You can control cookies in your browser settings.

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration.
All payment data is handled by PCI DSS-compliant processors.

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date indicated.